Why is it possible that there may be a different price on the booking site than on ZenTravel?

We are a metasearch engine that compares accommodation offers, not a booking site. When you click on an accommodation offer, we transfer you to the booking site that is offering you the deal you have chosen.

ZenTravel works with many different websites, and the rates and availability they provide us with change constantly. ZenTravel frequently updates its site to try to ensure that the information you see on our site is correct. On occasion though, you may not find the exact same offer you clicked on when you land on the booking site. This can be for a number of reasons. Perhaps the booking site gave us inaccurate information, or maybe they have sold out of the rates they offered us – everyone loves a good deal!

In this case, we recommend clearing your cache and performing the search again.  If the discrepancy is still there, please contact us so we can deal with the issue ASAP.